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Mobility Authority Walk Up Centers will be closed on Thursday, November 28 and Friday, November 29, in observance of Thanksgiving. We will resume regular hours on Monday, December 2. Payments can still be made online at PayMobilityBill.com.
TxTag is switching to HCTRA as their new payment processing provider. If you have a TxTag related question, reach out to HCTRA at 281-875-EASY (3279) or HCTRA.org to resolve any issues. If you have a Mobility Authority related question, we encourage you to visit our website and use the chat feature or submit an inquiry, or call (833) 762-8655 and request a callback.
Pay Your Toll Online
Pay ByMail
To Pay Your Bill:
To pay using your invoice number, select Invoice # then enter your invoice and license plate numbers. To locate an invoice to pay, select License Plate and then enter your plate number and zip code. Having trouble? Contact us at 833-762-8655 or chat with us
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By Phone
To pay your invoice using our automated attendant 24 hours a day, 7 days a week, call one of the numbers above.
By Mail
To pay your invoice by mail, send the payment form and check to the address below
RMA Toll Processing
P.O. Box 734182
Dallas, Texas
75373-4182
Please make checks payable to RMA TOLL PROCESSING and be sure to note your invoice number or license plate number in the memo section. It is important to note that payments made to RMA TOLL PROCESSING cannot be applied to bills owed to the Mobility Authority's previous vendor, MSB. Payments due to MSB must be paid directly to MSB.
In Person
The Ridgepoint Drive customer service walk-up location is open and operating normally, with enhanced health precautions in place.
2420 Ridgepoint Dr
Austin, Texas 78754
To pay your invoice in person, visit our walk-up center during the following hours:
Walk-in: 12719 Burnet RdAustin, TX 78727
Monday : 7:00 a.m. - 7:00 p.m.
Tuesday : 7:00 a.m. - 7:00 p.m.
Wednesday : 7:00 a.m. - 7:00 p.m.
Thursday : 7:00 a.m. - 7:00 p.m.
Friday : 7:00 a.m. - 7:00 p.m.
Saturday : 9:00 a.m. - 2:00 p.m.
Sunday : Closed
Secondary walk-in: 2420 Ridgepoint Dr
Austin, TX 78754
Monday : 7:00 a.m. - 7:00 p.m.
Tuesday : 7:00 a.m. - 7:00 p.m.
Wednesday : 7:00 a.m. - 7:00 p.m.
Thursday : 7:00 a.m. - 7:00 p.m.
Friday : 7:00 a.m. - 7:00 p.m.
Saturday : 9:00 a.m. - 2:00 p.m.
Sunday : Closed
You may also visit one of many participating stores to pay in person. Find the location closest to you here.