Attention TxTag Customers: If you have received a Pay By Mail bill from the Mobility Authority since May 1, 2022, these charges are for transactions that were unable to post to your TxTag account due to issues with your account.
To ensure resolutions with no additional fees, you will need to pay these specific bills directly with the Mobility Authority. To make payment, please contact us online at PayMobilityBill.com, by mail, or by phone at 1-833-762-8655.
All inquiries other than payment should be directed to TxTag by calling 1-888-468-9824 or visiting their website at TxTag.org. The Mobility Authority is not the owner/issuer of TxTag or any other electronic tag. Our customer service team has very limited access to TxTag's customer information.
For more information, visit our FAQs.
To pay using your invoice number, select Invoice # then enter your invoice and license plate numbers. To locate an invoice to pay, select License Plate and then enter the plate number and travel start and end dates.
To pay your invoice using our automated attendant 24 hours a day, 7 days a week, call one of the numbers above.
To pay your invoice by mail, send the payment form and check to the address below
RMA Toll Processing
P.O. Box 734182
Dallas, Texas
75373-4182
Please make checks payable to RMA TOLL PROCESSING and be sure to note your account number in the memo section. It is important to note that payments made to RMA TOLL PROCESSING cannot be applied to bills owed to the Mobility Authority's previous vendor, MSB. Payments due to MSB must be paid directly to MSB.
The Summit Drive customer service walk-up location is open and operating normally, with enhanced health precautions in place.
To pay your invoice in person, visit our walk-up center during the following hours:
Monday : 7:30 a.m. - 7:00 p.m.You may also visit one of many participating stores to pay in person. Find the location closest to you here.