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We are currently experiencing high call volumes and Covid-related staffing shortages resulting in long wait times. If you need to pay your bill, please pay online.
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Important Notice to TxTag Customers: The Mobility Authority has resumed normal billing processes that were halted during TxTag's backoffice transition. Due to the volume of transactions, customers may receive multiple bills as we work through the backlog. Rest assured, these are not duplicate transactions. However, to ensure there are no additional fees, you will need to pay these specific bills directly with the Mobility Authority.
If you have a TxTag, please call TxTag at 1-888-468-9824 or visit their website at TxTag.org for assistance with correcting your account. The Mobility Authority customer service team has very limited access to TxTag's customer information as we are not the owner or issuer of TxTag.
Pay Your Toll Online
Pay ByMail
To Pay Your Bill:
To pay using your invoice number, select Invoice # then enter your invoice and license plate numbers. To locate an invoice to pay, select License Plate and then enter the plate number and travel start and end dates.
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By Phone
To pay your invoice using our automated attendant 24 hours a day, 7 days a week, call one of the numbers above.
By Mail
To pay your invoice by mail, send the payment form and check to the address below
RMA Toll Processing
P.O. Box 734182
Dallas, Texas
75373-4182
Please make checks payable to RMA TOLL PROCESSING and be sure to note your account number in the memo section. It is important to note that payments made to RMA TOLL PROCESSING cannot be applied to bills owed to the Mobility Authority's previous vendor, MSB. Payments due to MSB must be paid directly to MSB.
In Person
The Summit Drive customer service walk-up location is open and operating normally, with enhanced health precautions in place.
To pay your invoice in person, visit our walk-up center during the following hours:
Monday : 7:30 a.m. - 7:00 p.m.Tuesday : 7:30 a.m. - 6:00 p.m.
Wednesday : 7:30 a.m. - 6:00 p.m.
Thursday : 7:30 a.m. - 6:00 p.m.
Friday : 7:30 a.m. - 7:00 p.m.
Saturday : 8:00 a.m. - 12:00 p.m.
Sunday : Closed
You may also visit one of many participating stores to pay in person. Find the location closest to you here.